Wednesday, October 22, 2014


In your most recent customer service experience, how did you contact the representative?    



Please rate your level of satisfaction in the following areas:
Excellent
Good
Average
Fair
Poor
Ease of locating the department you visited.
                       
Service you received.
                       
Accuracy of information provided.
                       
Staff's level of courtesy.
                       
Cleanliness and atmosphere of the department you visited.
                       
Please evaluate the representative you spoke with.
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
Communicated clearly and effectively
Was knowledgeable about resolving your concern(s)
Was polite
Was friendly