Saturday, August 16, 2008
TO: Faculty & Staff
FROM: George E. Cooper/GEC
DATE: August 11, 2008
RE: REGISTRATION FOR NEW STUDENTS
As we receive new students on campus on Friday, August 15, we want to extend the highest quality of customer service to our students and their parents. I know that every employee will be courteous, helpful, supportive and patient as we welcome families to our campus, and as we engage students throughout the academic year.
One of the ways to do this is to make the campus accessible to our students and their parents. As in previous years, my cabinet members and I are asking all employees to give up your assigned parking space for the day on Friday, August 15, 2008, so that family members, students and guests will have easier access to parking for registration activities and to move in residential halls. You are asked to park at the Smith-Hammond-Middleton Memorial Center. Shuttle buses will be provided from 7:30 a.m. to 6:00 p.m. to transport you to your offices and back to your cars and/or to other locations on campus throughout the day. However, in keeping with the “President’s Health Initiative,” funded by NIH, you are encouraged to walk. This request is strictly voluntary, but I hope that you will join with me and my cabinet members in this welcoming gesture, just for the one day.
Also, the primary focus during this day will be on the key registration buildings, Residential Life Buildings and responding to the incoming students’ needs and concerns as it relates to assisting with moving, making minor repairs, taking care of A/C problems etc. Therefore, please be patient with requests to Facilities Management on other issues. There will not be a change in the response to emergency concerns in the academic buildings, however, expect delays in routine work order requests.
Another request in keeping with our family welcome is that all faculty and staff wear our University colors and your identification badges so that we can be easily identified to assist and answer questions of our incoming students and their family. As we all know, this is a pivotal time for families and we want to do whatever we can to make the transition a smooth one.
Thank you for your support of this effort.