SC State University’s Facilities Management Department Launches Method for Submitting Work Requests

Monday, March 07, 2011

Facilities Management Department has launched a new and improved process for you to submit your work requests. The web URL for this new on-line tool, entitled Maximo 7, is now located on the University website under the Faculty & Staff tab.  There, you will find a link named “Facility Work Request.”  You may also bookmark the following URL each time that you need to submit a request: https://iwms.ugl-unicco.com/scsu.   


On your first visit to the new URL, you will be asked to “self register.”  This is a one-time registration process in which you will be asked for basic information such as your name and phone number. Subsequently, you will be provided with a user name and password to be used for all future work order requests.  


After submitting your new service request, you will receive a confirmation email stating that your request has been received and will be automatically dispatched to the appropriate maintenance supervisor. Ultimately, an e-mail will be forwarded, confirming completion of the work requested.  


For additional information on the new Maximo 7 system, contact Eddie Bishop, scheduling/planning manager for Facilities Management, at 803-516-4559. You may also contact Tanya Mintz, work order clerk, at 803-516-4909.