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Counseling Services FAQ's

 

Where is the Counseling and Self-Development Center located?
What types of services does the Counseling and Self-Development Center offer?
What are the Counseling Center’s hours?
What types of problems do students discuss in counseling?
Is counseling confidential? Is it part of my academic record?
Do I need an appointment to see a counselor?
How do I make, reschedule, or cancel an appointment?
Is there a charge for individual or group counseling?
Can I use my insurance to pay for counseling?
How do I know if I need individual or group counseling?
How do I sign up for a group?
What do I do if I have a friend who needs counseling?
How do I request a Counseling Center staff person to speak to our student organization, classroom, or residence hall?



 Where is the Counseling and Self-Development Center located?
The Counseling Center is located adjacent to the Brooks Health Center building.


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 What types of services does the Counseling and Self-Development Center offer?
The Counseling Center offers short-term individual counseling, group counseling, psychiatric services, counseling outreach, as well as education, training and consultation to students, university departments, faculty, and staff.


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 What are the Counseling Center Hours?
Monday through Friday from 8:30a.m. to 5:00 p.m.


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 What types of problems do students discuss in counseling?
Any personal issue can be discussed in counseling. Concerns that are frequently addressed include: personal goal attainment, interpersonal relationship building, social adjustment, adjusting to college life, grief, anger management, and time management.


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 Is counseling confidential? Is it part of my academic record?
Counseling and Self-Development Center records are confidential and are separate from your academic records. As a client, all information about you, is confidential and cannot be released to any other office or entity (even parents) without your written permission. There are however, specific and limited legal exceptions to this confidentiality which include the following: clear and imminent danger to yourself or others, suspicion of child or elder abuse, or as the result of a valid court order/subpoena. In all cases, the Counseling and Self-Development Center adheres to strict professional standards of ethics and confidentiality.


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 Do I need an appointment to see a counselor?
Scheduling an appointment for counseling is preferable, however students may be seen on a walk-in basis. If you are experiencing an immediate crisis, please inform the administrative specialist at the front desk, and arrangements will be made for you to see an available counselor right away.


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 How do I make, reschedule, or cancel an appointment?
Appointments can be made, rescheduled, or cancelled by calling (803) 536-7245 during Counseling Center hours. Someone will schedule an appointment for you, or you may stop by in person during office hours.


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 Is there a charge for individual or group counseling?
No, counseling services are provided at no charge to all undergraduate and graduate
students.

Can I use

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  my insurance to pay for counseling?
As counseling services are provided at no charge, the Counseling Center does not process or submit billing to insurance companies. In the event of a referral to an outside agency for services or for prescribed medication as the result of psychiatric services, your insurance may qualify to cover the associated costs. Please discuss any concerns regarding coverage with your insurance carrier and/or the referral agency.

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 How do I know if I need individual or group counseling?
When you meet with a counselor for your initial appointment, the counselor will discuss with you the various services available and his/her recommendations given your particular situation.

 


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 How do I sign up for a group?
You may sign up for a group by calling (803)536-7245 during Counseling Center hours. An individual session will be scheduled with a counselor to determine appropriateness for the group.


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 What do I do if I have a friend who needs counseling?
If you are concerned about a friend who you think may need counseling, share your concerns with him or her and suggest that he or she come see a counselor at the Counseling Center. Offer to sit with the friend while he or she calls to make an appointment or accompany the friend to the Counseling Center. If you would like to make a referral, get permission from the friend before doing so. If the friend is in immediate danger of harming himself or herself or someone else, inform campus police immediately at (803) 536-7188 or 536-4111.


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 How do I request a Counseling Center staff person to speak to our student organization, classroom, or residence hall?
Requests for presentations can be made by calling (803) 536-7245 during Counseling Center hours. If possible, we ask that requests be made at least two weeks prior to the desired presentation date. If we are unable to accommodate your request, we will assist you in finding alternative options or resources to help meet your needs. Previous topics of interest and concern have included topics such as: “Conflict Resolution”, “Dealing with Grief/Loss”, “Managing Stress”, “Visiting the Counseling and Self-Development Center” and “Managing Relationships”.


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