Intro to Avaya Telephone System
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- November 21, 2013 Check for other dates
- Th from 3:30 PM to 4:30 PM
- Belcher Hall 352 Banner Lab
- Alberta Gilmore
Sorry, we are no longer accepting registrations for this course. Please contact our office to find out if it will be rescheduled, or if alternative classes are available.
This seminar will acquaint employees with various features of the Avaya voice over IP (VOIP) phones used on our campus. The session will help participants make better use of this feature-rich telephone system. This training will involve several user tips, such as how to transfer calls, how to send all calls to voice mail, as well as how to forward calls. We will also cover how to remove a cover, how to check your history, add contacts, and add names to your phone contact list. Live demonstrations will be included in this interactive training session. This training will assist in your continuing efforts to provide wonderful customer service using your telephone.
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