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Customer Service

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Dates:
February 8, 2011  Check for other dates
Meets:
Tu from 3:00 PM to 4:30 PM
Hours:
1.50
Instructor:
Dr. Edward Hill
Fee:
$0  Fee Breakdown
Workshops:
Workshop Listing

Sorry, this course is inactive. Please contact our office to see if it will be reinstated, or if alternative classes are available.


Course Description

Good customer service is the lifeblood of SC State University. This interactive seminar is designed to help employees learn to stop, look, listen and act for outstanding service that meets the needs of the customers. This seminar will also focus on how to project a customer centric attitude through person-to-person contact, and by telephone.  

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