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Intro to Avaya Telephone System

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Dates:
November 21, 2013  Check for other dates
Meets:
Th from 3:30 PM to 4:30 PM
Hours:
1.00
Location:
Belcher Hall 352 Banner Lab
Instructor:
Alberta Gilmore
Fee:
$0  

Sorry, this course is inactive. Please contact our office to see if it will be reinstated, or if alternative classes are available.


Course Description

This seminar will acquaint employees with various features of the Avaya voice over IP (VOIP) phones used on our campus. The session will help participants make better use of this feature-rich telephone system. This training will involve several user tips, such as how to transfer calls, how to send all calls to voice mail, as well as how to forward calls. We will also cover how to remove a cover, how to check your history, add contacts, and add names to your phone contact list. Live demonstrations will be included in this interactive training session. This training will assist in your continuing efforts to provide excellent customer service using your telephone.   

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