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Course Schedule - Administrative Support Professionals

Level I Skill Enhancement

Level I - Skill Enhancement Curriculum is designed to enhance the skills of administrative support professionals with five (5) years, or less, of experience. Special attention is given to the strategic competences needed to be effective in the role. Participants are required to complete the courses listed below (Hours: 18.5) to include an elective of their choice (minimum of 3.0 hours.) Your progress will be monitored by the PDT Staff. Upon successful completion of the level of your choice you will receive a certificate and CEU credits (as applicable). Similar general interest courses can be used in place of Program electives. Participants can take, as an elective, any course in another Program level than the level for which they are pursuing a certificate (e.g., a person pursuing a Level I certificate can take as an elective a course in the Level II or Level III series).

Level II - Advanced Practices

The Level II - Advanced Practices curriculum is designed for administrative support professionals with more than five (5), but less than ten (10) years of experience and/or employees who support a division or more than one department. Participants are required to complete the courses listed below (Hours: 27.5) to include an elective of their choice (minimum of 3.0 hours.) Your progress will be monitored by the PDT Staff. Upon successful completion of the level of your choice you will receive a certificate and CEU credits (as applicable). Similar general interest courses can be used in place of Program electives. Participants can take, as an elective, any course in another Program level than the level for which they are pursuing a certificate (e.g., a person pursuing a Level II certificate can take as an elective a course in the Level I or Level III series).

Level III - Administrative Supervisor

The Level III - Administrative Support Professional Supervisor curriculum is designed for employees with more than ten (10) years of experience and/or who have supervisory responsibilities. Participants are required to complete the courses listed below (Hours: 35.5) to include an elective of their choice (minimum of 3.0 hours.) Your progress will be monitored by the PDT Staff. Upon successful completion of the level of your choice you will receive a certificate and CEU credits (as applicable). Similar general interest courses can be used in place of Program electives. Participants can take, as an elective, any course in another Program level than the level for which they are pursuing a certificate (e.g., a person pursuing a Level III certificate can take as an elective a course in the Level I or Level II series).