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How to use Web Requestor

Web RequestorFacilities Management is now offering Web Requestor to all faculty and staff employees at South Carolina State University. What is Web Requestor? Web Requestor is a more efficient and accurate way in submitting your work request.

We no longer monitor any emails sent to workorders@scsu.edu. If you send an email to this address we will not receive the request.

Please submit your work order (s) by using the following steps:

  • Go to windows internet explorer.
  • Type in – http://flsserv.scsu.edu/gf
  • Enter your user name and password.
  • Click on “Login” to go to the main work request menu page.
  • Select the category that describes your facility related problem by clicking on the icon or the item listed on the left side of window (Please note* Facilities is not responsible for telephone repair, vehicle repair and landscaping).
  • Select a sub-category item that describes your facility related problem by clicking on the icon.
  • Double click on the item of your choice to proceed.
  • Enter location of the problem.
  • Then click on the “Submit” button.
  • A work request number will then be generated for your work request.

If you have difficulty in logging in or with the instructions listed above, please send an email to Tbradley@scsu.edu or call 6-4909.

How to check the status of your work request
  • Go to the main Web Requestor menu page
  • Click on “Check Status” button in the main web requestor menu page
  • The top portion, your work request that have not been processed
  • The bottom portion, your work orders, will list all your work requests that have been processed into work orders.